Case study · Google Ads · Repair servicesUnited States

We scaled a repair service more than 3×

How we grew YZ Repair — a repair service across the Hawaiian islands — with a search-led, island-by-island build that tripled inquiries while cutting the cost of each one.

+211%more leads at the peak quarter
−26%lower cost per lead
74%of leads via search
Island-by-islandgeo targeting

The partner

YZ Repair is a repair service operating across the Hawaiian islands. Local service demand is high-intent and island-specific — someone on Maui needs a Maui provider. The account needed to own that demand island by island and turn it into booked jobs at an efficient cost.

Goals

  • A steady, growing flow of repair inquiries across the islands.
  • Own high-intent search, targeted island by island.
  • Defend the brand and cover service categories.
  • Bring cost per lead down as volume grows.
  • Track every call and form as a conversion.

Strategy

We built around high-intent search, split island by island, with brand defense and category coverage, plus Performance Max for reach — all tuned to booked jobs.

  1. 01

    Split search by island

    Separate general-requests campaigns per island (Maui, Kauai and more) so each market got its own budget and messaging.

  2. 02

    Defended the brand and categories

    Brand and category campaigns captured existing demand and the full range of repair services.

  3. 03

    Added Performance Max for reach

    PMax extended coverage across Google's inventory beyond pure search.

  4. 04

    Drove cost per lead down

    With every call and form tracked, weekly optimization cut cost per lead by a quarter as volume grew.

  5. 05

    Scaled steadily

    Quarterly leads climbed to more than three times the launch quarter at peak.

Results

Quarterly leads climbed to more than three times the launch quarter at peak, and the cost of each lead came down — high-intent, island-targeted search doing the heavy lifting.

Leads at the peak quarter+211%
Cost per lead−26%
Share of leads from search~74%
Targetingisland by island
Tracking coveragecalls + forms

Lead momentum

Leads per quarter · % change vs the first full quarter
3×+the first full quarter's leads at peak — steady, compounding growth.
−26%lower cost per lead as the account scaled.
By islandsearch targeted island by island for local intent.

The team

A senior-run Google Ads pod: strategy & account lead, a PPC specialist on daily optimization, and analytics — the same people, on a flat monthly fee.

Roman, Head of Paid Search
RomanHead of Paid Search

Metrics shown as relative growth. Absolute account figures are kept confidential.

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