Case study · Google Ads · HealthcareUnited Kingdom

We grew a dermatology clinic's consultations 61%

How we scaled Willowdance's Google Ads into a steady, large-scale consultation engine — 61% more booked consultations while trimming the cost per consultation — on a flat fee.

+61%more consultations
-12%lower cost per consultation
2 yearsof steady climb
Searchat scale

The partner

Willowdance is a UK dermatology clinic running consultations at scale. It's a steady, high-value category — the program needs consistent growth in booked consultations without letting the cost per consultation drift up as budget grows.

Goals

  • Grow booked consultations steadily.
  • Hold the cost per consultation as spend scales.
  • Capture high-intent dermatology search.
  • Measure every booking, so bidding optimizes to real consultations.
  • Keep it durable, not spiky.

Strategy

At scale, consistency beats spikes. We ran a Search-led program built to compound — capturing high-intent dermatology demand and optimizing weekly so consultations climbed while the cost per consultation held.

  1. 01

    Captured high-intent search

    Search on the conditions and treatments patients actively look for.

  2. 02

    Measured every consultation

    Bookings were tracked so bidding optimized to real consultations, not clicks.

  3. 03

    Compounded steadily

    A weekly loop grew volume quarter over quarter rather than chasing bursts.

  4. 04

    Held cost per consultation

    Query control and bid management kept efficiency as spend grew.

  5. 05

    Optimized weekly

    The same disciplined loop, season over season.

Results

Over two years booked consultations grew 61% — a steady climb, not a spike — while the cost per consultation came down at large scale.

Consultations (latest full quarter vs launch)+61%
Cost per consultation-12%
TrajectorySteady 2-year climb
ChannelSearch at scale
TrackingEvery booking measured

Consultation momentum

Booked consultations per quarter · % change vs the launch quarter
+61%more booked consultations over two years.
-12%lower cost per consultation at large scale.
Search-ledsteady compounding, not a one-quarter spike.

The team

A senior-run Google Ads pod: strategy & account lead and a PPC specialist on daily optimization — the same people, on a flat monthly fee.

Roman, Head of Paid Search
RomanHead of Paid Search

Metrics shown as relative growth. Absolute account figures are kept confidential.

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