Case study · Google Ads · LegalCanada

We built a law firm a durable lead pipeline

How we grew Northoak's Google Ads inquiries 71% from launch and then held a steady, three-year pipeline — while cutting cost per lead by more than a third — on a flat fee.

+71%more leads vs launch
-36%lower cost per lead
3 yearsdurable pipeline
Searchhigh-intent capture

The partner

Northoak is a Canadian law firm. Legal inquiries are high-value and competitive — the firm doesn't need a spike, it needs a dependable flow of qualified inquiries at a cost per lead it can plan around, month after month, year after year.

Goals

  • Build a dependable flow of qualified inquiries.
  • A cost per lead the firm can plan around.
  • Capture high-intent legal search across practice areas.
  • Measure every call and form.
  • Hold the pipeline durable over years, not a one-off spike.

Strategy

We built a Search-led engine for durability, not fireworks — capturing high-intent legal demand, measuring every inquiry, and optimizing weekly so the firm got a pipeline it could count on quarter after quarter.

  1. 01

    Captured high-intent legal search

    Search on the practice-area queries that carry genuine case intent.

  2. 02

    Measured every inquiry

    Calls and forms were tracked so bidding optimized toward real leads.

  3. 03

    Scaled from launch

    Inquiry volume grew 71% over the first stretch as the account proved out.

  4. 04

    Cut cost per lead

    Query control and bid management pulled the cost per lead down by more than a third.

  5. 05

    Held it durable

    A weekly loop kept the pipeline steady across three years.

Results

Inquiries grew 71% from the launch quarter and then held — a dependable, three-year pipeline rather than a one-off spike — while cost per lead fell by more than a third.

Leads (peak quarter vs launch)+71%
Cost per lead-36%
PipelineHeld 3 years
ChannelSearch high-intent
TrackingEvery call & form

Lead momentum

Inquiries per quarter · % change vs the launch quarter
+71%more inquiries versus the launch quarter.
-36%lower cost per lead across the engagement.
3 yearsa durable pipeline that held, not a spike.

The team

A senior-run Google Ads pod: strategy & account lead and a PPC specialist on daily optimization — the same people, on a flat monthly fee.

Roman, Head of Paid Search
RomanHead of Paid Search

Metrics shown as relative growth. Absolute account figures are kept confidential.

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