Case study · Google Ads · HealthcareCzechia

We turned a physio clinic's leads around

How we rebuilt Befyzio — a physiotherapy clinic in the Czechia — from a soft patch into a rising lead engine, more than quadrupling quarterly inquiries while slashing the cost of each one.

+353%more leads in the turnaround
−73%lower cost per lead
Search + PMaxbalanced rebuild
Localclinic reach

The partner

Befyzio is a physiotherapy clinic in the Czechia. Physio demand is local and appointment-led — people book when they're in pain and searching nearby. After a soft patch, the account needed a rebuild that could turn intent into booked appointments efficiently.

Goals

  • Turn a soft patch into rising, dependable lead flow.
  • Capture high-intent physiotherapy search.
  • Reach patients locally with Performance Max.
  • Bring cost per lead sharply down.
  • Track every booking and inquiry as a conversion.

Strategy

We rebuilt the account around high-intent physiotherapy search and brand defense, with Performance Max for local reach — and drove the cost per lead down as volume recovered and grew.

  1. 01

    Rebuilt high-intent search

    Refocused physiotherapy and brand search on the queries that book appointments, cutting wasted spend.

  2. 02

    Reached patients locally

    Performance Max carried the clinic across Google's local inventory to expand reach.

  3. 03

    Fixed the economics

    With bookings tracked cleanly, optimization cut the cost of each lead by nearly three-quarters.

  4. 04

    Turned the account around

    From a soft patch, quarterly leads climbed to more than four times the low point.

  5. 05

    Kept it rising

    Balanced search and Performance Max kept the recovery compounding quarter over quarter.

Results

From a soft patch, quarterly leads climbed to more than four times the low point, and the cost of each lead fell by nearly three-quarters — a genuine turnaround, balanced across search and Performance Max.

Leads at the peak vs the low quarter+353%
Cost per lead−73%
Rebuildsearch + PMax
Reachlocal
Tracking coveragebookings + inquiries

Turnaround momentum

Leads per quarter · % change vs the low quarter
4×+the low quarter's leads after the rebuild.
−73%lower cost per lead through the turnaround.
Balancedsearch and Performance Max rebuilt together.

The team

A senior-run Google Ads pod: strategy & account lead, a PPC specialist on daily optimization, and analytics — the same people, on a flat monthly fee.

Roman, Head of Paid Search
RomanHead of Paid Search

Metrics shown as relative growth. Absolute account figures are kept confidential.

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